Exchange, Cancellation and Returns
Exchange & Returns Policy:
(1) Return of goods will not be accepted under any circumstances.
(2) Note that, in lieu of goods, no payment will be made via cash, coins or any other mode of payment.
(3) Exchange of goods will be accepted under the following terms:
(3a) Gold will be valued at prevailing market rate.
(3b) Diamonds will be valued, as determined by us, at 65% of market rate prevailing at the time of exchange.
(3c) Precious and semi-precious gemstones will not be accepted.
Custom-made orders cannot be cancelled as the product has been made specifically upon your requirement.